Third Party Breach Notification

news 11 Dec 2025

On the 27th of November 2025, Sunbelt Rentals was notified of a security incident involving our third-party customer feedback platform, Rant and Rave.

An unauthorised actor briefly gained access to their platform through a specific feature and viewed a small number of customer feedback reports, including some relating to Sunbelt Rentals.

  • No Sunbelt Rentals systems were accessed.
  • No Sunbelt Rentals data was downloaded, copied, or removed.
  • Only basic contact and service details (name, email, phone number, hire/delivery information) within the customer feedback reports were viewed.
  • No sensitive information was exposed.

The third-party provider quickly contained the issue, disabled the affected feature, reset access, and strengthened security controls.

For any questions, please contact dpo@sunbeltrentals.co.uk.

Text placeholder