Third Party Breach Notification
news 11 Dec 2025
On the 27th of November 2025, Sunbelt Rentals was notified of a security incident involving our third-party customer feedback platform, Rant and Rave.
An unauthorised actor briefly gained access to their platform through a specific feature and viewed a small number of customer feedback reports, including some relating to Sunbelt Rentals.
- No Sunbelt Rentals systems were accessed.
- No Sunbelt Rentals data was downloaded, copied, or removed.
- Only basic contact and service details (name, email, phone number, hire/delivery information) within the customer feedback reports were viewed.
- No sensitive information was exposed.
The third-party provider quickly contained the issue, disabled the affected feature, reset access, and strengthened security controls.
For any questions, please contact dpo@sunbeltrentals.co.uk.
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